Last updated 06/10/2022

This privacy notice for DS Solution Vietnam .,JSC (doing business as DS Solution Vietnam) (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://www.dssolution.vn/ , or any website of ours that links to this privacy notice
  • Engage with us in other related ways ― including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@dssolution.vn.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with DS Solution Vietnam and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information. / We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do you receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do you process my information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do I exercise my rights? The easiest way to exercise your rights is by filling out our data subject request form available here or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. WHAT INFORMATION DO WE COLLECT?

Personal data type:Source (DS Solution Vietnam obtained the personal data from if it has not been collected directly from you, the data subject.
name, email address, designation, company, country and telephone numberDS Solution Vietnam WEB page
IP address, demographics, your device operating system, and browser typeDS Solution Vietnam WEB page

Personal Information we may collect and process

You can assess or visit our website at any time without informing us who you are or providing us any personal information.
However, we may collect information at our websites in two ways: (1) directly (for example, when you provide information, such as your name, email address, designation, company, country and telephone number, to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website’s technology, we may collect certain information such as your IP address, demographics, your computers’ operating system, and browser type).

We do not attempt to track your personal information in order to identify you, but gathering these contact information in order to make up the web traffic routing, to diagnose problems with server for administration of our website, to better understand how you interact with our website and services and to re-design and upgrade the website for better use. If you choose not to provide your personal information that is mandatory to process your request, we may not be able to provide the corresponding service.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use personal data to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected or which will be obvious to you. For example:

•           To further fulfill your requirements on products and services

•           To contact you with the aim of developing a business relationship

•           To feedback to your idea and/or to provide you relevant information at your requirements

•           To contact you for marketing purpose such as customer surveys.

•           To inform you about our company

•           To obey regulations in applicable laws

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not share your personal information with third parties without seeking your prior permission. We will seek your consent prior to using or sharing personal information for any purpose beyond the requirement for which it was originally collected.

However, we may share your personal information within DS Solution Vietnam or with any of its subsidiaries, business partners, service vendors, authorized third-party agents, or contractors located in any part of the world for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

When required, we may disclose personal information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.

We do not intend for our websites or online services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us as described in this Privacy Policy.

Links to other websites

This site contains links to other websites, but they are neither DS Solution Vietnam’s websites nor under control of DS Solution Vietnam. DS Solution Vietnam is not responsible for the privacy practices or the content and transactions of such websites. You are required to read carefully the Privacy part of those linked websites to assure that you have fully understood the way of personal information collection and sharing before providing your own information. You shall take all responsibility of risk that may incur when using those websites.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. WHAT ARE YOUR PRIVACY RIGHTS?

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: if DS Solution Vietnam refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in below.

All the above requests will be forwarded on should there be a third party involved in the processing of your personal data.

DS Solution Vietnam accepts the following forms of ID when information on your personal data or data subject rights are requested:

Passport, driving licence, ID card

8. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

DS Solution Vietnam reserves the rights to change, modify, add or remove in whole or in part this Privacy Statement at its sole discretion, at any time. Therefore, you are responsible for regularly reviewing this statement. Changes of this Privacy Statements will be posted on this website. These changes will also be effective when they are posted. Your continued use of this statement constitutes your agreement to all such terms.

9. COMPLAINTS

If you wish to make a complaint about how your personal data is being processed by DS Solution Vietnam or how your complaint has been handled, you have the right to lodge a complaint directly to us by email at info@dssolution.vn, or by post to 12F Viwaseen Tower, 48 To Huu, Trung Van, Nam Tu Liem, Ha Noi, Vietnam.